Strategy Planning
Represents the broad priorities adopted by an organization in recognition of its operating environment and in pursuit of its mission. Situated at the center of the Balanced Scorecard system, all performance measures should align with the organization’s strategy. Strategy remains one of the most widely discussed and debated topics in the world of modern organizations.
Total Quality Management
A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of…
Project Planning
A growing business needs to be closely and carefully managed to ensure the success of new investment decisions and expansion plans. However, many owner-managers find…
Customer Value Proposition
A value proposition describes how an organization will differentiate itself to customers and the particular set of values it will deliver. To develop a customer…
Cause & Effect Analysis
Commonly Called: Fishbone Diagram, Ishikawa Diagram. This tool is considered one of the seven basic quality tools. The fishbone diagram identifies many possible causes for…
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