Strategic Initiatives

Represents the broad priorities adopted by an organization in recognition of its operating environment and in pursuit of its mission. Situated at the center of…

A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of…

A growing business needs to be closely and carefully managed to ensure the success of new investment decisions and expansion plans. However, many owner-managers find…

A value proposition describes how an organization will differentiate itself to customers and the particular set of values it will deliver. To develop a customer…